Description
Santa Lucia Modern is seeking an experienced and leadership-driven Food Service Supervisor to oversee our daily operations. You will be responsible for coordinating the activities of both front-of-house and back-of-house staff to ensure our high standards of service and food quality are consistently met. We are looking for a professional who can lead by example and maintain a positive, efficient work environment.
Duties
• Team Leadership: Supervise, co-ordinate, and schedule the activities of staff who prepare and serve food. • Service Excellence: Ensure that food and service meet quality control standards; handle guest inquiries and resolve any service issues promptly. • Operational Management: Estimate and order ingredients and supplies required for meal preparation; maintain records of stock, repairs, sales, and wastage. • Staff Training: Assist in the training of new staff in job duties, sanitation, and safety procedures. • Compliance: Ensure all health and safety regulations, as well as liquor laws (if applicable), are strictly followed by the team. • Reporting: Prepare daily reports and coordinate with management regarding staffing needs and operational improvements.
Qualifications
• Experience: 1–2 years of supervisory experience in a restaurant or food service environment is required. • Skills: Strong organizational and multitasking abilities; excellent communication and problem-solving skills. • Education: Completion of secondary school is required; a diploma in hospitality or food service management is a plus. • Certifications: Valid Food Handler’s Certificate is mandatory. A liquor service certificate (e.g., Smart Serve/ProServe) is highly preferred. • Attributes: Ability to work well under pressure, lead a diverse team, and work flexible hours (including evenings and weekends).