Description
We are looking for a reliable and organized Office Administrator to join our on-site team in the private sector. The ideal candidate will have 1–2 years of administrative experience and a high school diploma. Responsibilities include coordinating office activities, delegating tasks, managing budgets, preparing reports, and overseeing administrative procedures. Proficiency in MS Office, Google Drive, social media, and WordPress is required. The role demands strong attention to detail, time management, and the ability to work under pressure while maintaining flexibility and teamwork. Applicants must be legally eligible to work in Canada. Following are the job Details: Languages English Education Secondary (high) school graduation certificate
Duties
Responsibilities Review and evaluate new administrative procedures Delegate tasks and supervise 1–2 office support staff • Prepare, edit, and proofread correspondence, mortgage applications, presentations, brochures, marketing material, and reports. • Collect documents from clients, follow up on missing information, and compile complete files for review by the mortgage professional or underwriter. • Manage and update company website content, blog posts, and landing pages. • Ensure compliance of each mortgage file by collecting, reviewing, and uploading all required documents and send to compliance officer. • Create, schedule, and post engaging content across social media platforms to build brand awareness and generate leads. • Monitor and respond to client inquiries through email, phone, and social media messages, ensuring timely communication. • Open and distribute incoming regular and electronic mail and coordinate the flow of information with lenders, clients, and internal team members. • Schedule and confirm client meetings, consultations, and team appointments. • Order office supplies and maintain inventory. • Coordinate and send personalized closing gifts to clients after home possession or successful switch/transfer or refinancing. • Send birthday wishes and holiday greetings to clients and prospects in the database to maintain long-term relationships. • Set up and maintain digital and physical filing systems for mortgage documentation and client records. • Determine and establish office procedures to improve workflow efficiency. • Greet clients or visitors (in person or virtually), ascertain their needs, and direct them appropriately. • Record and prepare minutes of team meetings. • Arrange travel schedules and make reservations when required for conferences or industry events. Plan and control budgets and expenditures Experience and Specialization Computer and Technology Knowledge: Electronic mail and social media management MS Office Suite (Word, Excel, Outlook) Google Drive WordPress or similar content management systems Work Conditions and Physical Capabilities Ability to work independently in a fast-paced environment Handle pressure and meet tight deadlines Strong attention to detail and accuracy Personal Suitability Flexible and adaptable Highly organized and reliable Strong multitasking and time management skills Effective team player with excellent communication
Qualifications
Experience 1 to less than 2 years of relevant administrative experience